User Manual

mGuide WIN-2

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mGuide WIN-2

1. Package Contents

Kit Component

Intercom

Intercom

USB Cable

USB Cable

Power Adapter

Power Adapter

User Manual

User Manual

2. Overview

mGuide WIN-2 is a wireless, portable, full-duplex, real-time intercom system providing clear audio, reliability, and secure communication. The intercom has a range of 400 meters in open terrain.

3. Making a Call in 3 Ways

  1. Press the channel button, then press the call button.
  2. Press the call button, then press the channel button.
  3. Press and hold the channel button for 1 second.

4. Monitoring

For example: If you want to use Unit A to monitor Unit B.
On device B, press the "monitor" button, then press the channel button corresponding to device A.

5. Making a Group Broadcast

Press the group button to start broadcasting.

6. Power Button

  1. To turn on the device, press and hold the ⏻ button for 1 second; you will hear 1 beep.
  2. To turn off the device, press and hold the ⏻ button for 3 seconds; you will hear 3 beeps.
  3. To exit any mode, simply press the ⏻ button.

7. Volume Button

  1. Press VOL+ or VOL- to adjust the volume.
  2. To change the ringtone, press and hold the VOL+ button, then select the ringtone you like; you have 8 melodies to choose from.

8. Pairing

The intercom is ready for use. If you want to add additional units or re-pair all your units, you can follow the steps below.

Example: You already have 4 units in your intercom system and want to add one more.

  1. Select any unit of your intercom system (Unit A).
  2. Press and hold the group (Broadcast) button on device A until you hear 1 beep, then press the channel button you want to assign to the additional device. When the channel button starts flashing, device A is ready for pairing.
  3. Press and hold the group (Broadcast) button on the additional device (Unit B) until you hear 1 beep. When you hear two subsequent beeps, it means that device B has been successfully connected to the system.

⚠ Note
Distributing one channel to multiple units may cause system failure.

9. Troubleshooting

The intercom will not turn on.

  • Are the power adapter and USB cable correctly connected?

Cannot communicate with other intercoms.

  • Check if the intercom has been successfully paired.
  • Check the reception distance between intercoms – the devices may be out of range.

The intercom sound is too quiet.

  • Make sure the intercom volume has been increased sufficiently.
  • Try to be closer to the microphone when speaking.

The intercom does not achieve the expected transmission range.

  • Keep the intercom away from metal objects and other sources of interference.

Noise and howling are heard from the intercom.

  • Perhaps two intercoms are too close to each other – try to move them apart.
  • Some electrical devices (e.g., microwave oven, mobile phone, or other radio devices) may interfere with the intercom – try changing its position.
  • If the problem is not resolved, please contact us for technical assistance.

10. Warnings

The following tips will help you use your intercom without problems for many years.

  • Protect the stations from getting wet, as they are not waterproof.
  • Keep the intercom station in a controlled environment. Avoid extreme temperatures.
  • Handle the intercom carefully. Do not drop, throw, or mishandle the intercom stations.
  • Keep the stations clean, free from dust and dirt, as this can damage sensitive electronics.
  • Do not use chemicals or solvents for cleaning. Use a damp cloth to clean the stations.
  • Modifying or tampering with the internal components of the station may cause it to malfunction and will also void the warranty.

11. Technical Specification

Parameter

Value

Power Adapter

5V/1A

Wireless Transmission Range

400 meters in open space

Wireless Transmission Frequency

433 MHz

Wireless Transmission Power

≤ 0.5 W

Operating Temperature

-20°C to +60°C (-4°F to 140°F)